TERMS & CONDITIONS

COPYRIGHT NOTICE

All content, product photography, and written material featured on this website are the exclusive property of Cactus Living and are protected under applicable copyright and intellectual property laws.
Unauthorized use, reproduction, or distribution of any material from this site — including images, text, or product descriptions — is strictly prohibited without prior written permission from Cactus Living.
Violators may face legal action.
For permission requests or media inquiries, please contact us at info@cactus-living.com.

SECURITY

Your privacy and security are important to us.
Cactus Living uses secure payment gateways and SSL encryption to protect your personal data during checkout.
When you place an order, you can confirm the security of your session by looking for the padlock icon in your browser’s address bar.

DISCLAIMER

We do our best to keep all information on our website accurate and up to date. However, Cactus Living cannot guarantee that the website will always operate without interruptions or errors.
Product availability, colors, and descriptions may vary slightly depending on stock levels and your device’s display settings.
If a product becomes unavailable after an order is placed, our team will contact you promptly to arrange a refund or replacement.

PRICE CHANGES

Prices listed on the Cactus Living website are subject to change without notice.
Once your order is placed, the price confirmed at checkout will remain valid for that transaction.

PAYMENT

We currently accept payments through Visa, MasterCard, American Express, and PayPal.
All payments are processed securely via our verified payment partners.
The full amount will be charged once your order is confirmed for dispatch.

SHIPPING CHARGES

Shipping fees are calculated at checkout based on your delivery address and order weight.
You will see the final shipping cost before completing your purchase.
During high-demand periods (such as sales), please allow additional processing time of 2–5 business days.

IMPORT DUTIES & TAXES

International orders may be subject to customs fees, import duties, or local taxes based on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Cactus Living provides accurate shipping documentation but cannot control or predict customs delays.

UNCOLLECTED PACKAGES

If a parcel is returned to Cactus Living due to an incorrect address, refusal to pay duties, or failure to collect from the courier, the customer will be responsible for redelivery costs or any related fees.

CURRENCIES

All prices on our website are displayed in your selected currency.
Your bank or card provider may apply currency conversion rates or additional fees outside of our control.

DISCOUNT CODES

Discount codes and promotional offers cannot be combined and are not valid on sale or limited-edition items unless stated otherwise.
Cactus Living reserves the right to modify or cancel promotions at any time.

FEEDBACK AND COMPLAINTS POLICY

We value your feedback — it helps us improve our products and services.
If you have any complaints or concerns about your order or our website, please contact our customer support team at info@cactus-living.com.
We aim to respond to all messages within a few working days and resolve any issues promptly and fairly.